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Terms And Conditions Of Website Use

Information About Us

Whitepoplar Limited trading as Remitter ("We"). We are registered in England under company number 08730700 and have our registered office at 2 Centrillion Point, 2 Masons Avenue, Croydon CR0 9WW. We are a limited liability company. Money Transfer trading site is

Please read these terms and conditions carefully before using this site

These terms and conditions (together with the documents referred to in it) tells you the terms and conditions on which you may make use of our website and associated application programming interface (collectively, our site), whether as a guest or a registered user.

Use of our site includes accessing, browsing, or registering to use our site using our site; you confirm that you accept these terms and conditions and that you agree to comply with them.

If you do not agree to these terms and conditions, you must not use our site

In these terms and conditions, the terms below shall have the following meaning(s):

"Prohibited Purpose"

Means any unlawful purpose; these include but not limited to the purpose of making or receiving payment for gambling services, gambling chips or gambling credits; financing terrorism, money laundering, the purpose of making or receiving payment for banking or other financial services;

"Recipient" means the person identified as the beneficiary of a money transfer (whether that money transfer is initiated by a Sender using the Service or by a person using another money transmission service);

"Sender" means the person who initiates the carrying out of a money transfer by using the Service;

"Transaction" means each money transfer that you initiate using the Services; andeach other use that you make of the Service;

"Service" means any or all of the services for money transfer, which are made available by us;

"Site" means the website operated by Remitter to provide online money trans-mission services and related information facilities

Other Applicable Terms

These terms and conditions refer to the following additional terms, which also apply to your use of our site:

Our Privacy Policy, which sets out the terms on which we process any personal data we collect from you, or that you provide to us. By using our site, you consent to such processing and you war-rant that all data provided by you is accurate.

Our Acceptable Use Policy, which sets out the permitted uses and prohibited uses of our site. When using our site, you must comply with this Acceptable Use Policy.

Our Cookie Policy, which sets out information about the cookies on our site.

If you purchase services from our site, our Terms and Conditions for the Supply of Services will apply to the sales.

Changes To These Terms

We may revise these terms and conditions at any time by amending this page.

Please check this page from time to time to take notice of any changes we made, as they are binding on you. We will also post a notice on the login page of our website when we revise these terms and conditions.

Changes To Our Site

We may update our site from time to time, and may change the content at any time. However, please note that any of the content on our site may be out of date at any given time, and we are under no obligation to update it.

We do not guarantee that our site, or any content on it, will be free from errors or omissions.

Your Access Rights

By using our services and placing a money transfer order using our Application, you warrant that you are legally capable of entering into binding contracts with us.

We may, without notice (except as required by law) and without liability to you, immediately terminate or suspend your access to our Services at any time, including without limitation, if:

  • you attempt to transfer or charge funds from an account that does not belong to you or from an account which does not have sufficient available funds or has expired, or if you are paying by credit card, there is an insufficient available line of credit;
  • we receive conflicting claims regarding ownership of, or the right to withdraw funds from a debit or credit card account;
  • you have breached a term or condition of these terms and conditions, or any representation or warranty that you make under these terms and conditions are false.

Your contract with us

  • After placing a money transfer order using the site, you will receive e-mail from us acknowledging that we have received your order. This does not mean that your order has been accepted. Your order constitutes an offer to us to buy one of our services. All orders are subject to acceptance by us, and we will confirm such acceptance to you by sending you an e-mail that confirms that we are processing your service request (the "Confirmation"). The contract between us (the "Contract") will only be formed when we send you the Confirmation.
  • The Contract will relate only to those services we have confirmed in the Confirmation. We will not be obliged to provide you with any other services, which are not explicitly stated in the confirmation.
  • We will not perform any Services for You (and any Contract between us shall be deemed void) if:
    1. we have reason to believe that your communication with us (by any means) is incorrect, incomplete, unauthorized or forged;
    2. we are unable to obtain satisfactory evidence of your identity;
    3. you provide us with false, incorrect or incomplete information or if your send order is not given to us sufficiently in advance to allow us to process the Transaction in accordance with your request (example: you request a same day transfer to a country but your order is received by us after 5pm GMT);
    4. you are unable to comply with any regulatory or governmental authority requirements (by sending or receiving country) notified to us;
    5. by doing so we may break any law, regulation, code or other duty that applies to us;
    6. by doing so we may expose us to action from any government or regulator.

We shall not be liable for any damages, costs or losses incurred as a result of the non-payment or delay in payment of a money transfer to a Recipient caused by us not performing a Service for You for the reasons listed above.

Accessing Our Site

We do not guarantee that our site, or any content on it, will always be available or be uninterrupted. Access to our site is permitted on a temporary basis.

We may suspend, withdraw, discontinue or change all or any part of our site without notice. We will use reasonable endeavours to give 30 days notice of any such suspension of service. We will not be liable to you if for any reason our site is unavailable at any time or for any period

You are responsible for making all arrangements necessary for you to have access to our site.

You are also responsible for ensuring that all persons who access our site through your Internet connection are aware of these terms and conditions and other applicable terms and conditions, and that they comply with them.

Your Account And Password

If you choose, or you are provided with, a user identification code, password or any other piece of information as part of our security procedures, you must treat such information as confidential. You must not disclose it to any third party.

We have the right to disable any user identification code or password, whether chosen by you or allocated by us, or to restrict or prevent access from any IP address, at any time, if in our reasonable opinion you have failed to comply with any of the provisions of these terms and conditions

If you know or suspect that anyone other than you knows your user identification code or password, you must promptly notify us at

Intellectual Property Rights

We are the owner or the licensee of all intellectual property rights in our site, and in the material published on it. Copyright laws and treaties around the world protect those works. All such rights are reserved.

Subject to your compliance with these terms and conditions and the other applicable terms, we grant you a non-transferable, non-exclusive, revocable, limited right to use the information on our site

You must not use any part of the content on our site for commercial purposes (including without limitation by profiting directly from the sale or provision of information obtained on or through our site or by re-selling access to our site) without obtaining a license to do so from our licensors or us

If you copy or download any part of our site in breach of these terms and conditions, your right to use our site will cease immediately and you must, at our option, return or destroy any copies of the materials you have made.

No Reliance On Information

The content on our site is provided for general information only. It is not intended to amount to advice on which you should rely. You must obtain professional or specialist advice before taking, or refraining from, any action on the basis of the content on our site

Although we make reasonable efforts to update the information on our site, we make no representations, warranties or guarantees, whether express or implied, that the content on our site or made available through our site is accurate, complete or up-to-date.

Limitation Of Our Liability

Nothing in these terms and conditions excludes or limits our liability for death or personal injury arising from our negligence, or our fraud or fraudulent misrepresentation, or any other liability that cannot be excluded or limited by English law

To the extent permitted by law, we exclude all conditions, warranties, and representations or other terms, which may apply, to our site or any content on it, whether express or implied.

We will not be liable to any user for any loss or damage, whether in contract, tort (including negligence), breach of statutory duty, or otherwise, even if foreseeable, arising under or in connection with

If you are a business user, please note that in particular, we will not be liable for

If you are a consumer user, please note that we only provide our site for domestic and private use. You agree not to use our site for any commercial or business purposes, and we have no liability to you for any loss of profit, loss of business, business interruption, or loss of business opportunity

We will not be liable for any loss or damage caused by a virus, distributed denial-of-service attack, or other technologically harmful material that may infect your computer equipment, computer pro-grams, data or other proprietary material due to your use of our site or to your downloading of any content on it, or on any website linked to it

We assume no responsibility for the content of websites linked on our site. Such links should not be interpreted as endorsement by us of those linked websites. We will not be liable for any loss or damage that may arise from your use of them.

Uploading Content To Our Site

Whenever you make use of a feature that allows you to upload content to our site (or for us to upload content on your behalf), or to make contact with other users of our site, you must comply with the content standards set out in our Acceptable Use Policy.

You warrant that any such contribution does comply with those standards, and you will be liable to us and indemnify us for any breach of that warranty. If you are a consumer user, this means you will be responsible for any loss or damage we suffer as a result of your breach of warranty.

Any content you upload to our site will be considered non-confidential and non-proprietary, and we have the right to use, copy, distribute and disclose to third parties any such content for any purpose.

We also have the right to disclose your identity to any third party who is claiming that any content posted or uploaded by you to our site constitutes a violation of their intellectual property rights, or of their right to privacy.

We will not be responsible, or liable to any third party, for the content or accuracy of any content posted by you or any other user of our site.

We have the right to remove any posting you make on our site if, in our opinion, your post does not comply with the content standards set out in our Acceptable Use Policy.

The views expressed by other users on our site do not represent our views or values.


We do not guarantee that our site will be secure or free from bugs or viruses.

You are responsible for configuring your information technology, computer programme and platform in order to access our site. You should use your own virus protection software.

You must not misuse our site by knowingly introducing viruses, trojans, worms, logic bombs or other material, which is malicious or technologically harmful. You must not attempt to gain unauthorized access to our site, the server on which our site is stored or any server, computer or database connected to our site. You must not attack our site via a denial-of-service attack or a distributed denial-of service attack. By breaching this provision, you would commit a criminal offence under the Computer Misuse Act 1990. We will report any such breach to the relevant law enforcement authorities and we will co-operate with those authorities by disclosing your identity to them. In the event of such a breach, your right to use our site will cease immediately.

Linking To Our Site

You may link to our home page, provided you do so in a way that is fair and legal and does not damage our reputation or take advantage of it.

You must not establish a link in such a way as to suggest any form of association, approval or endorsement on our part where none exists.

You must not establish a link to our site in any website that is not owned by you.

Our site must not be framed (displayed or loaded) on any other site.

We reserve the right to withdraw linking permission without notice.

The website in which you are linking must comply in all respects with the content standards set out in our Acceptable Use Policy.

If you wish to make any use of content on our site other than that set out above, please contact

Third Party Links And Resources In Our Site

Where our site contains links to other sites and resources provided by third parties, these links are provided for your information only.

We have no control over the contents of those sites or resources and do not endorse or suggest any affiliation with them.

Applicable Law

If you are a consumer, please note that English law governs these terms and conditions, its subject matter and its formation. You and we both agree to that the courts of England and Wales will have non-exclusive jurisdiction. However, if you are a resident of Northern Ireland you may also bring proceedings in Northern Ireland, and if you are resident of Scotland, you may also bring proceedings in Scotland

If you are a business, these terms and conditions, its subject matter and its formation (and any non-contractual disputes or claims) are governed by English law. We both agree to the exclusive jurisdiction of the courts of England and Wales.

Trade Marks

Remitter." and "Whitepoplar Limited" are trademarks of Whitepoplar Ltd

Entire Agreement

These Terms and Conditions of Website Use and the documents referred to herein (agreement) constitute the entire agreement between the parties and supersede and extinguish all previous agreements, promises, assurances, warranties, representations and understandings between them, whether written or oral, relating to their subject matter.

For the avoidance of doubt, the section headed Summary at the top of this document is provided for information only and does not form part of this agreement.

Each party acknowledges that in entering into this agreement it does not rely on, and shall have no remedies in respect of, any statement, representation, assurance or warranty (whether made innocently or negligently) that is not set out in this agreement.
Each party agrees that it shall have no claim for innocent or negligent misrepresentation or negligent misstatement based on any statement in this agreement.

Contacting Us

If you have any questions or comments about these Terms and Conditions of Website Use, or require clarification for any of the points contained in it, please contact us at

To contact us for any other reason, please email

Version 1.0, last updated: 19-12-2014